By: Eric M. Shorr, President of Secure Future Tech Solutions
If you’re an attorney thinking about bringing artificial intelligence (AI) into your practice, you’re not alone. The buzz around AI is loud - tools that draft contracts in minutes, research case law with a click, and even analyze trial strategies. But before you dive in headfirst, let’s take a step back.
As someone who’s spent 33 years in the trenches, helping law firms in Rhode Island and Massachusetts navigate the tech landscape, I’ve seen the good, the bad, and the “oh-no-what-did-we-just-do” of technology implementation. AI can absolutely be a game-changer, but it also comes with risks that could leave your firm vulnerable if not managed correctly.
Here are three big things every attorney should consider before hitting “install” on that shiny new AI tool:
- Data Privacy: Don’t Trade Convenience for Compliance
Imagine this: You’ve just wrapped up a massive document review using an AI tool, only to realize your data has been processed on an unsecured server overseas. Now you’re sweating bullets because Massachusetts 201 CMR 17.00 compliance might be out the window.
Law firms are prime targets for cyberattacks. You’ve got sensitive client data, confidential communications, and a goldmine of sensitive information for hackers. When using AI, especially cloud-based tools, you need to ask the tough questions:
- Where is my data stored?
- Who has access to it?
- Is it encrypted both in transit and at rest?
Pro Tip: Work with vendors who understand the legal industry’s unique compliance needs. Look for tools that offer end-to-end encryption and transparent data handling policies. And never skip those regular security audits - you’ll thank yourself when you’re sleeping better at night.
- Bias and Ethics: The Devil’s in the Data
AI tools learn from data. And if that data is biased, your AI tool might be too. This can get tricky, especially when using AI for legal research, predictive analytics, or even evaluating case strategies. The last thing you want is an AI-driven insight that unintentionally skews your legal advice or, worse, lands you in hot water ethically.
Attorneys are held to high ethical standards - not just by clients but by the ABA and state-specific rules. Using AI doesn't absolve you of responsibility. If an AI tool’s suggestion leads to a misstep, the “my computer told me to do it” defense won’t hold up.
What to Do: Maintain a healthy dose of skepticism. Test AI-generated outputs against your own expertise, and keep human oversight at the forefront. AI should be your assistant, not your boss.
- Professional Responsibility: AI Won’t Take the Stand for You
Sure, AI can draft documents and summarize legal precedents faster than you can finish your morning coffee. But here’s the kicker: AI can’t, and shouldn’t, replace your professional judgment.
Under the ABA Model Rules of Professional Conduct, you’re responsible for competence, diligence, and communication. If an AI tool makes a mistake, it’s still your name and reputation on the line. And let’s face it - clients aren’t paying for a robot’s opinion. They want your seasoned expertise, your gut instinct, and your ability to navigate the gray areas of the law.
Bottom Line: Use AI to enhance your practice, not to replace the thoughtful analysis and strategy that only you can provide. Validate AI insights with traditional research and never lose sight of the human element that makes your counsel invaluable.
Final Thoughts: Use AI, Don’t Abuse It
AI isn’t going anywhere, and when used wisely, it can help your firm operate more efficiently, provide better client service, and even gain a competitive edge. But technology is only as smart as the person using it. Be strategic. Be cautious. And above all, be the professional your clients expect - one who leverages tools without losing the personal touch that sets you apart.
Not sure if your firm is AI-ready? We’re offering a free AI Readiness Evaluation to help law firms assess their risks and opportunities before making critical decisions. Contact us today before jumping into AI by calling 401-537-1170 or schedule a consultation on our website: www.securefuturetech.com.
