Are you tech savvy, client centric, make decisions with integrity and purpose-driven? Yes? We want you on our team! Apply today to be a part of a growing team of IT professionals. Secure Future Tech Solutions, is an award-winning IT industry leader, specializing in servicing small to medium sized businesses in the Southern New England for over 26 years. We are currently seeking a Remote Support Specialist to join our team.

Secure Future Tech's Mission: To provide expert technology guidance to the SMB market, through a professional partnership that provides a solid foundation to secure and grow their businesses.

IT Experience:

  • Required: 2-5 years of relevant work experience.
  • Ability to troubleshoot and resolve technical problems for users remotely.
  • Must be able to independently resolve a wide variety of technical issues using current job knowledge and using research and external resources.
  • Hardware, software and networking experience.
    • Hardware experience must include: Intel based desktops, laptops, printers and mobile devices.
    • Software experience must include: Windows 7, Windows 10, MAC OSX and Microsoft Office 365 and Microsoft Office Suite.
    • Networking experience must include understanding TCP/IP and DNS. Understanding of Active Directory and Exchange, Sonicwall Firewalls.
  • Experience identifying security related issues such as system hacks, computer viruses and worms, and spyware.

Professional Skill Requirements:

  • Highly motivated and willingness to learn.
  • Possess strong customer service skills.
  • Ability to work independently and be a team player.
  • Highly motivated individual with a desire to contribute to the success and direction of the team.
  • Maintain strong attention to detail in high-pressure situations.
  • Excellent communication skills (written and oral).
  • Function as a subject matter expert in all required technical areas.

Desired Certifications:

A+, Network +, Security +, Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer for Windows (MCSE).

For immediate consideration, please send resume to Lisa Shorr at lshorr@securefuturetech.com.